Terms & Conditions

Welcome to HOUSEOFJOSÉ. By accessing or using our website (houseofjose.in) and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information



  • Houseofjosé (“we,” “our,” “us”) is a festival-based fashion brand committed to delivering high-quality, ethically crafted garments.
  • These Terms apply to all visitors, customers, and users of our website.
  • We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Products & Orders



  • All products are subject to availability. We reserve the right to limit the quantities of any product.
  • Colours and fabrics may appear slightly different in person due to lighting and screen variations.
  • Once you place an order, you will receive a confirmation email. This does not guarantee acceptance; we may cancel orders in case of pricing errors, payment issues, or unavailability of stock.

3. Pricing & Payments



  • All prices are listed in INR (Indian Rupees) and are inclusive/exclusive of taxes as stated on the product page.
  • Payment must be made in full before order dispatch.
  • We accept payments through [list payment methods: UPI, credit/debit cards, net banking, etc.].


4. Shipping & Delivery



  • Delivery timelines are estimates and may vary due to factors beyond our control (e.g., courier delays, strikes, weather conditions).
  • Customers are responsible for providing correct shipping details. We are not liable for lost packages due to incorrect addresses.

5. Returns & Exchanges



  • We accept returns/exchanges only if the item is unused, unworn, and returned within [5 days] of delivery with original tags and packaging.
  • Customized or sale items are non-returnable.
  • Refunds (if applicable) will be processed within [5 business days] to the original payment method.


6. Intellectual Property



  • All designs, images, logos, and content on our website are the property of Houseofjosé and are protected by copyright laws.
  • You may not copy, reproduce, or use our content without prior written permission.

7. Limitation of Liability



  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • All products should be used/worn as intended. We are not responsible for misuse or damage caused after delivery.


8. Governing Law



  • These Terms & Conditions are governed by and construed in accordance with the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Faridabad, Haryana.

9. Contact Us

For any queries regarding these Terms & Conditions, please contact us:

📧 houseofjose1@gmail.com

📞 8595722107

📍 Delhi, NCR